Refund and Returns Policy

Thank you for shopping at envexa. We appreciate your business and want to ensure you are satisfied with your purchase. This policy outlines the terms and conditions for refunds and returns.

Return Eligibility

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide the receipt or proof of purchase.

Timeframe for Returns

You have 30 calendar days from the date of purchase to request a return. If more than 30 days have passed since your purchase, we cannot offer you a refund or exchange.

Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards
• Downloadable software products
• Personalized or custom-made items
• Items marked as final sale or clearance

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at [email protected] or +1 (763) 812-5738.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at [email protected] and include your order number and details about the product you would like to exchange.

Shipping for Returns

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Return Address

Please send your returns to: 6658 Southeast Park Avenue, Minneapolis, Minnesota 55402, United States.

Contact Information

If you have any questions about our Refund and Returns Policy, please contact us:

• Email: [email protected]
• Phone: +1 (763) 812-5738
• Address: 6658 Southeast Park Avenue, Minneapolis, Minnesota 55402, United States

For more information, visit our website at https://www.envexa.store.